Company Contact Information
Soft-Logik Publishing 315 Consort Drive St. Louis, MO 63011 USA Sales: 1-800-829-8608 Intl Sales: 314-256-9595 Tech Support: 314-256-9333 Paid Support: 1-800-829-5816 Fax: 314-256-7773 BBS: 314-256-8971
Warranty and technical support
· Each Soft-Logik application comes with 90 days of free technical support from the date of your first call · (Upgrades get 30 days free support from the first call after the upgrade is received) Minor revisions (letter upgrades) do not apply. · Free On-Line support on GEnie, CompuServe, Portal, BBS, and Internet · Free mail support · Fax support (faxes will be received and responses will be mailed out) · Paid Annual Support (access to the toll free number for US residents) · Pay per call Support ($25 per resolution, 15 minute maximum) You are only allowed access to the toll-free technical support number if you have paid for use.